Pool service questions

Your tech skims the surface, empties the skimmer and pump baskets, brushes the walls, steps and tile line, and vacuums when the floor needs it. Then they test free chlorine, pH and alkalinity (stabilizer, calcium and salt once a month) and add what the readings call for. Before leaving, they check filter pressure, the pump and the timer, look for leaks at the equipment pad, and photograph the water, the pad and the closed gate. All of that goes into your Visit Ticket email.

A look-and-listen check every visit: filter pressure, the pump running and primed, visible leaks at the pad, timer settings, and the salt cell on salt pools. It’s an early warning, and our techs don’t repair anything. Anything that looks off goes in your Visit Ticket with a photo.

No. We need a way into the yard (gate code, side gate, lock box) and a heads-up about pets. Dogs should be inside or in another part of the yard during the visit. Every Visit Ticket includes a photo of the gate closed behind us.

Yes, when they’re part of a home pool. Attached spas add $15 a month and separate spas $30. Salt pools cost the same as chlorine pools. We check and clean the salt cell as needed, and bags of salt are billed at cost after you OK them. Water features and sheer descents get brushed along with the pool.

No. Prices, Visit Tickets and invoices come by email. If you give us a phone number, we only use it for access questions on visit day.

The routine ones: chlorine (liquid or tablets), muriatic acid, alkalinity increaser, calcium when the readings call for it, and stabilizer top-ups. Not included: salt for salt pools, phosphate remover, enzymes, and the extra chemicals a green-pool rescue takes, which the rescue price covers. If something outside the routine list would help, we’ll tell you what it is and what it costs, and you decide.

By pool size and season, plus two possible add-ons. Compact pools (up to about 400 square feet of water, which covers most newer Vegas pools) are $109 a month from November through March and $139 from April through October. Standard pools (400 to 600 square feet) are $119 and $154. Big pools (over 600 square feet) are $139 and $179. An attached spa adds $15 a month, a separate spa $30, and trees or open desert right next to the pool $15. The calculator does the math, and your written price confirms it.

Cold water uses far less chlorine and algae slows down, so the chemical bill drops, and we pass that on. Visits stay weekly because fall leaves, filter pressure and the odd freezing night still need someone looking.

No. Service is month to month. Email us, or use the link in any invoice, and service stops after that week. You pay only for visits that already happened, and there’s no cancellation fee.

Your first bill comes after your first visit, once your first Visit Ticket has arrived. After that, we bill on the 1st of each month for the previous month’s visits, by card or bank transfer through a secure invoice link. A partial month is prorated per visit. We never take card details on this website.

A missed week is credited on your next bill. A visit without a ticket (photos plus readings within 24 hours) is treated the same way: no ticket, no charge for that visit. The credit is your monthly price divided by 4.33, applied automatically. The exception is a week we couldn’t get in, like a locked gate or dogs loose in the yard.

An independent local pool tech we’ve screened: Nevada business license, local business license, liability insurance certificate on file, references, and a ride-along visit checked against our ticket. Their first name is on every Visit Ticket, and we keep the same tech on your pool whenever we can. We handle pricing, scheduling, billing and the quality checks.

Nevada’s State Contractors Board licenses pool construction and repair under classification A-10, which covers altering and repairing pumps, filters, heaters, timers, controls, lights, plaster and tile. Weekly cleaning and water care aren’t on that list, and that’s the only work our techs do. When something needs a repair, a licensed Nevada pool contractor quotes it directly, with their name and license number on the quote.

No, home pools only. Community and commercial pools fall under Health District rules and need a different kind of service.

Yes, with a rescue first: $195 if it’s light green and you can see the floor, $295 if it’s green and the floor is gone, and from $395 for dark green or black water with debris (final price after a photo). The rescue covers the chemicals, up to three visits in seven days and a filter clean. Many pools come back without a drain. If yours needs one, we’ll quote it before anything happens. Until we arrive, run the pump around the clock and keep everyone out of the water.

Not as routine. Evaporation leaves minerals behind, so Vegas pool water gets harder over time, and a drain-and-refill every few years can help. It also uses a lot of water, so we only recommend it when the readings call for it, and it’s quoted separately. Pool water in the valley goes into your home’s sewer cleanout, never the street or a storm drain.

Use the calculator or the form; it takes about a minute. Your written price arrives by email by the next business day, with first-visit dates, and a pool photo lets us confirm the size. Reply “yes,” pick a date and tell us how to reach the pool: gate code, side gate, dogs. Your first Visit Ticket arrives after the first visit, then a secure invoice for that visit. After that, one bill a month for the visits that happened.

Give them notice the way you normally would and pick a first-visit date after their last week. There’s nothing to transfer. If you have leftover chemicals, tell us where they are and we’ll use them up.

Henderson; Summerlin and the west side; the Southwest, including Spring Valley, Enterprise, Mountain’s Edge, Southern Highlands and Silverado Ranch; and the north valley, meaning North Las Vegas and Centennial Hills. The Strip, downtown and the older east side are outside the area for now.

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Weekly Blue is a pool-care service launching in the Las Vegas valley in fall 2026, run by {{LEGAL_ENTITY}}. We handle prices, scheduling, billing and quality checks. Independent local techs do the weekly visits, and licensed contractors handle repairs. Our mailing address and other contact details are on the Contact page.